2022 Stats
- Published in The RWR Blog
I thought I'd share some interesting stats for 2022. I keep track of a few metrics yearly. Most are self explanatory but I'll make some quick annotations on the few that aren't. Regardless, enjoy!
3834 - Total Service Orders
3412 - Service Orders Received
0214 - Vendor Orders, Repair
0120 - Vendor Orders, Build
0084 - Not Serviceable (Could Not Service)
0057 - Refuse To Service (Advised Against Service)
0018 - Refused Service (Customer Refused Service After Inspection)
0103 - RMA's
0002 - Lost In Transit, Inbound
0000 - Lost In Transit, Outbound
0001 - Damaged In Transit, Inbound
0002 - Damaged In Transit, Outbound
0002 - Empty Box Received
0213 - Multiple Watch
1491 - Requests For Status
19% - Repeat Customers, Of Serviceable, 2 Or More
14% - Repeat Customers, Overall
3% - Used Both Gen & Rep Side
4% - Upgraded Shipping
1% - Insured Shipping
Doc @ RWR