Current Turnaround Times

As of 1/15/2026 current turnaround is about 9 weeks. This estimate is accurate from the date of your watches arrival to our shop, not the date you ship your watch. It should be noted that the turnaround time listed above

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Automated Warranty Service System Now Live

UPDATE: You can now use our tracking system to track your warranty service! We are automating the warranty service request process. You will no longer need to request warranty service via email and wait for a response with an RMA number. By

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How to Pack and Ship Your Watch for Repair

Ensuring your watch arrives safely is the most critical step in the repair process. We have received watches in paper envelopes that were crushed by sorting machines, bubble mailers that were dropped and resulted in further damage and improperly taped

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New Year, New Site Messaging Features

To ring in the new year, we’ve been busy coding some new features. You’ll notice some messaging changes. Many of these changes are based on client feedback. We’ve added more functionality to our status system, with major improvements including: As

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Your Watch Has A Face

When it comes to the face of a watch, the crystal (the transparent cover protecting the dial)  is a critical component. More than just a window, it’s a shield that must withstand the rigors of daily life while maintaining clarity.

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The Complexities Of Servicing A7750 Movements

Servicing a watch movement might seem straightforward but for a mechanism like the 7750, it’s anything but simple. Add in the inherent difficulties that stem from adulterating the 7750 the way most rep makers do and you end up with

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And This Is How It Happened

The narrative of Chinese watchmaking is often intertwined with reverse engineering and the expiration of patents, particularly concerning workhorse movements like the ETA 2824. However, a significant and direct transfer of Swiss watchmaking tooling to China did occur in the

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The 2824, A Deep Dive

In the intricate world of mechanical watches, few movements have achieved the widespread recognition and influence of the ETA 2824. Often referred to as a “workhorse” movement, its robust design and reliable performance made it a staple in countless Swiss

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